Packing confirmation
You will receive an email once your bottle is packed and the carrier label is created.
Client services
Track your order
Follow your Petals & Smoke shipment without leaving the brand experience. Have your order number and email address ready.
Order status
Use the secure tracking portal to view carrier updates for your shipment.
Carrier movement
Tracking can take up to 24 hours to show movement after the label is scanned. Alcohol-based fragrance orders may move by ground service, so some updates can appear slower than standard parcels.
Need help?
Email support@petalsmoke.com with your order number and we will look into it.