Open order status
Use the tracking portal with the order details connected to your purchase.
Client services
Follow your Petals & Smoke shipment without leaving the brand experience. Have your order number and email address ready.
Use the secure tracking portal to view carrier updates for your shipment.
Use the tracking portal with the order details connected to your purchase.
Once the carrier scans the parcel, its current status appears in the tracking portal.
Email support@petalsmoke.com with your order number and we will look into it.